Maintenance of tools that facilitate access to content, communications and necessary technologies


MARCA provides the maintenance operator with tools that facilitate access to content, communications and technologies necessary for the guidance, support and registration of maintenance work. It is based on technologies of augmented reality, mobility and communication, as well as a knowledge base for incident management.
It is an experimental development project whose objective is to facilitate maintenance personnel of companies that have extensive experience, but that due to physical or age limitations it is difficult for them to travel to perform maintenance tasks in certain locations, can remotely Assist in the execution of the maintenance operations required for more inexperienced maintenance operators, which are those that go to these locations.



The main objective is a solution in the field of industrial maintenance for the transfer of expert knowledge, access to advanced non-invasive support resources and advanced multimodal intercommunication.
The technological objectives are:

  • Storage and access to multimodal expert knowledge.
  • Multimodal remote communication between the field operator and expert staff.
  • Access and content reproduction.


  • Expert Knowledge System (SC-BRAND): stores and provides digital resources
  • Help System (SA-MARCA): multimodal remote communication.
  • Remote System (SR-BRAND): access to the contents of SC-BRAND, activity log, and multimodal interaction.
  • Adaptation of the tools and equipment of the field operator (PPE).
  • Augmented reality that allows the operator to have virtual information using smart glasses

Expected results

MARCA advances in the development of equipment and technologies to support industrial maintenance work in water supply and treatment facilities.
MARCA develops tools for transferring expert knowledge remotely multimodally to the operator, facilitating the performance of their work and providing it with resources, connectivity and advanced communication channels. For this, smart glasses are integrated as a tool.





Overall budget : 559.042,43‬ €
Contribution: 473.676,00 €
Lifespan : July 2015 – May 2018


Javier Rodríguez Nieto

Industrial Engineer

Industrial and Digital Systems Division


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